Terms of service

Last updated: November 12, 2026

These terms apply when you use this website or buy a product from Southern CareWorks ("we", "us"). By placing an order, you agree to them.

1. What you're buying

Our products are digital downloads: licensing guides, checklists, policy and procedure manuals, fillable forms and related templates for senior care and therapy businesses. Files are delivered electronically after payment. No physical product is shipped.

2. Educational information, not legal advice

Our products are educational resources. They are not legal, financial, clinical or regulatory advice, and buying them does not create a professional relationship. Laws and regulations change, and their application depends on your situation. You are responsible for confirming current requirements with your state licensing agency and other authorities, and for consulting a qualified attorney or other professional where appropriate. We do not guarantee that any license, permit, inspection or survey will be approved or passed.

3. Your license to use the files

When you buy a product, you get a non-exclusive, non-transferable license to use it within one organization (one business entity and its own staff). You may print the files, fill in the forms, and adapt the content for your organization's internal use.

You may not: share, sell, resell, sublicense, give away or publish the files or any substantial part of them; upload them to any website, marketplace, shared drive or course outside your organization; or use them to create a competing product. Consultants who want to use our products with multiple clients need a separate license; please contact us.

4. Ownership

All products, text, forms and designs are owned by Southern CareWorks and protected by copyright. Your license does not transfer ownership.

5. Prices and payment

Prices are shown in U.S. dollars. We may change prices or discontinue products at any time; changes don't affect orders already placed. Discount codes have their own terms and expiry dates.

6. Refunds

Please see our refund policy.

7. Accuracy

We work hard to keep our products accurate and cite official sources with the date they were checked. Even so, errors and rule changes can happen. If you find an error, please tell us and we'll review it.

8. Limitation of liability

To the fullest extent permitted by law, our products are provided "as is" without warranties of any kind, and Southern CareWorks is not liable for any indirect, incidental or consequential damages, or for any losses arising from your use of or reliance on our products. Our total liability for any claim related to a product will not exceed the amount you paid for that product.

9. Privacy

Our privacy policy explains how we handle your information.

10. Changes to these terms

We may update these terms from time to time. The version posted on this page at the time of your purchase applies to that purchase.

11. Contact

Questions about these terms? Email southerncareworks01@gmail.com.