Refund policy

Last updated: November 12, 2026

Southern CareWorks sells digital downloads. Your files are delivered instantly when you check out, so we can't take them back the way a store takes back a physical item. That's why we've made our policy simple and fair.

We'll make it right if:

A file won't open or download. We'll send you a working copy.
You bought the wrong state or toolkit by mistake. We'll swap it for the right product, or refund the difference if the right one costs less.
You were charged twice for the same product. We'll refund the duplicate charge.

All other sales are final

Because the files can be downloaded and kept, we don't offer refunds for change of mind once a purchase is complete. If you're not sure which product is right for you, please email us before you buy and we'll help you choose. You can also look inside every product first: each listing shows real sample pages.

Discount codes

Discounts such as CHECKLIST37 apply only at checkout and can't be added to an order after purchase.

Questions? Email southerncareworks01@gmail.com.